ADOBE: How to get a student subscription for Adobe Creative Cloud


Auburn University students are eligible for an Adobe Creative Cloud subscription at no cost as long as they are actively enrolled at Auburn. Students can request the subscription at adobe.auburn.edu.

Note: Auburn University employees can submit a request for an Adobe Creative Cloud or Adobe Express subscription through the Software and Applications Distribution Portal.

Follow these steps if you are a student and would like to request a subscription for Adobe Creative Cloud:

  1. Navigate to the request page adobe.auburn.edu. Across the menu bar, you will see "Sign Up" or the orange "Sign Up" button centered on the page. Click either of these options to start the sign-up process.

    adobe.auburn.edu homepage

  2. On the next page, click "Request a License."

    Adobe request a license page

  3. Next, you will be taken to a login screen for Auburn University. Enter your Auburn credentials (username and password) and click "Login."

    AU credentials page

  4. You will be taken back to adobe.auburn.edu where you will see a confirmation that your "Request has been submitted successfully."

    Successful Adobe request page

  5.  You should receive an email notification from notifications@adobe.com within 2 hours of submitting your request. If you do not receive an email to your inbox, please ensure that you also check your junk folder. After 2 hours, you can also try signing in at adobe.com using your Auburn University credentials (make sure to choose "work or school account"). If you are still unable to sign in after 2 hours of submitting your request, contact the IT Service Desk at 334-844-4944 or itservicedesk@auburn.edu.

Students must be enrolled in order to request the Creative Cloud license and download the Creative Cloud software. Accounts for unenrolled students will be removed at the end of the last semester for which you are enrolled, and all files in the cloud storage associated with your account will be deleted. For more information, see the Knowledge Base article: ADOBE: Creative Cloud Information for Departing Employees, Graduates, and Unenrolled Students.

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