shortcutaub.ie/eduroam
eduroam is the best wireless option for Auburn University students, faculty, and staff when it comes to academic and administrative needs. At Auburn, eduroam is available in any academic or administrative building, as well as in the on-campus residence halls. Visitors to the Auburn campus from other participating institutions can also connect to eduroam and receive an internet connection.
eduroam is the secure, world-wide roaming wireless access service developed for the international research and education community. eduroam allows students, researchers, and staff from participating institutions to obtain internet connectivity across campus and when visiting other participating institutions. Find out where you can connect worldwide by accessing the eduroam website. Auburn University students, faculty, and staff can use the eduroam network at other participating institutions to receive an internet connection at that location.
If you have questions or issues connecting to eduroam, contact the IT Service Desk at (334) 844-4944.
Connecting to eduroam
Auburn users: From your device, find the eduroam wireless network (instructions on how to locate a wireless network are found in this Knowledge Base article, if needed).To connect to eduroam, you will login with your full Auburn email (username@auburn.edu) and password. Do not use your Auburn email alias if you have one, as it will not work.
Note: If you are visiting Auburn from a participating institution that uses eduroam, you will need to connect to eduroam on Auburn's campus using the full email, domain, and device settings from your home institution.
Connecting to eduroam on an Android or Google Pixel device (use the following settings):
- EAP Method: PEAP
- Phase 2 Authentication: MSCHAPV2
- CA Certificate: Use system certificates
- Minimum TLS version: TLS v1.0
- Online Certificate Status: Do not verify
- Domain: auburn.edu
- Identity: username@auburn.edu
- Anonymous identity: anonymous (NOTE: If anonymous does not work, try leaving this field blank. Additionally, some Google Pixel users have also had successful logins putting your Auburn email address in the anonymous identity field.)
- Password: auburn password
Troubleshooting Tips
Mac Device will not connect to WiFi:
- If you are using a Mac and cannot connect to eduroam by selecting eduroam directly from the WiFi icon drop-down menu, try the following steps to connect via WiFi Settings:
- Click the WiFi icon and select "WiFi Settings".
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- Next to the eduroam network, click "Connect."
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- It should ask for a certificate, which you will leave the Identity as "None." Enter your full Auburn email and password to connect, and click "OK."
- It should ask for a certificate, which you will leave the Identity as "None." Enter your full Auburn email and password to connect, and click "OK."
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- When the certificate verification window pops up, click Continue. You should then be connected to eduroam.
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- A video is available below with these same instructions for connecting a Mac to eduroam:
Devices with Previous eduroam Connections:
- Mac or iPhone Devices:
- If you are using a Mac or iPhone device that has previously connected to eduroam at a different institution (i.e. high school or other higher education institution) and you are unable to connect to or forget the previous eduroam WiFi connection, try the following steps:
- Remove any stored eduroam keychains from your Mac (search for and select Open Keychain Access > select any stored eduroam keychains and delete) and remove the previous institution's eduroam profile from your iPhone (Settings > General > VPN & Device Management > remove the eduroam profile).
- If the keychains on your Mac will not delete, go to Settings > Privacy and Security > Profiles. If a previous eduroam profile exists, delete it, and try connecting to eduroam again.
- If you are using a Mac or iPhone device that has previously connected to eduroam at a different institution (i.e. high school or other higher education institution) and you are unable to connect to or forget the previous eduroam WiFi connection, try the following steps:
- Windows Devices:
- Windows users who previously connected to eduroam at a different institution can try forgetting the eduroam network and adding it back.
Eduroam Security
For more information on eduroam security best practices and frequently asked questions, visit the Knowledge Base article: Eduroam Security.