Disinfecting Equipment - Best Practices

Apple icon

Apple Products
Apple products are made with a variety of materials, and each material might have specific cleaning requirements. More information on cleaning and disinfecting Apple products can be found here. To get started, here are some tips that apply to all products:

Use only a soft, lint-free cloth. Avoid abrasive cloths, towels, paper towels, or similar items. 
Avoid excessive wiping, which might cause damage. 
Unplug all external power sources, devices, and cables.
Keep liquids away from the product, unless otherwise noted for specific products.
Don't get moisture into any openings.
Don't use aerosol sprays, bleaches, or abrasives.
Don't spray cleaners directly onto the item.


Dell icon

Dell Client Systems

We understand customers may have questions about cleaning and disinfecting options for their Dell products. More information on cleaning and disinfecting Dell products can be found here. The guidance below applies to all Dell-branded PCs, monitors or display screen, docking stations, keyboards, and mice.

  1. We recommended you wear disposable gloves when cleaning and disinfecting surfaces.
  2. Turn off the device you plan to clean and disconnect AC power. Also remove batteries from items like wireless keyboards. Never clean a product while it is powered on or plugged in.
  3. Disconnect any external devices.
  4. Never spray any liquids directly onto the product.
  5. Moisten a microfiber cloth with a mixture of 70% isopropyl alcohol / 30% water. The cloth should be damp, but not dripping wet. Excess moisture should be removed if the cloth is wet before wiping the product. Using any material other than a microfiber cloth could cause damage to your product.
  6. Gently wipe the moistened cloth on the surfaces to be cleaned. Do not allow any moisture to drip into areas like keyboards, display panels, etc. Moisture entering the inside of an electronic product can cause damage to the product. Excessive wiping potentially could lead to damaging some surfaces.
  7. When cleaning a display screen, carefully wipe in one direction, moving from the top of the display to the bottom.
  8. Surfaces must be completely air-dried before turning the device on after cleaning. No moisture should be visible on the surfaces of the product before it is powered on or plugged in.
  9. After cleaning or disinfecting a glass surface, it may be cleaned again using a glass cleaner designed for display surfaces following directions for that specific cleaner. We recommend you avoid glass cleaning products containing Ammonia.
  10. Discard the disposable gloves used after each cleaning. Clean your hands immediately after gloves are removed and disposed.

Customers may experience some visible cosmetic changes to finishes over time as a result of the cleaning process outlined above on some surfaces. Other cleaning chemicals are very harsh and will damage surfaces. Avoid using any of the following chemicals or products containing these chemicals:


Ricoh Icon


Ricoh Products

Please avoid any cleaners that contain:

These products may cause the screen to become clouded, requiring replacement.


When you are ready to wipe down the unit, lightly moisten a cloth and gently wipe down the screen and panels with a lint-free microfiber cloth.  Avoid paper towels as they may scratch the surfaces.


If you are using a spray bottle, DO NOT spray directly on to the device’s surfaces, touchscreen, or on internal device components.  Spray onto your lint-free microfiber cloth, then wipe the unit down.  Getting even a small amount of liquid inside the device could damage internal components. More information on cleaning and disinfecting Ricoh products can be found here.