Duo: Using Duo Mobile


What is Duo Mobile?

Auburn University uses Duo Security to prompt individuals for a secondary confirmation of their identity at log in using a physical device in their possession. This process is called multi-factor authentication, or MFA. The physical device may be a smartphone or tablet using an app, a text message to a phone, an automated voice call to landlines or cell phones, or a hardware token.

AU employees and students are strongly encouraged to register at least two alternative devices, such as a smartphone or cell phone number (as a landline) or a tablet.

Why Do I Need Duo Mobile?

Duo Mobile is a security requirement for AU employees and students. Duo Mobile uses multi-factor authentication to confirm your identity when accessing certain university resources.

Applications/Resources Requiring Duo Mobile

This is a partial list of software utilized by Auburn and whether it is protected by VPN or Duo MFA.

VPN Required:

MFA Required (VPN is NOT Required):

Auburn Credentials Required (VPN and Duo MFA Not Required):

Click the corresponding button below for instructions on: setting up Duo Mobile for the first time; reactivating Duo Mobile if it has become disabled; how to use Duo on various phone devices; managing devices in Duo; using a Duo token; and using Duo internationally.


Setting Up Duo Mobile for the First Time Reactivating Duo Mobile Methods of Using Duo on an iPhone, Android, Cellular Phone, or Landline Managing Devices in Duo Mobile Using a Duo Token Using Duo and Traveling Internationally
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