Email is the official line of communication at Auburn University. For specific guidelines regarding user accounts that are eligible for email, please reference the Auburn University Eligible User Policy.
The Office of Information Technology supports Microsoft Outlook as the university's preferred email application.
Auburn University requires modern authentication to access your Auburn email. As of October 1, 2022, email clients using legacy authentication were no longer supported or operational. For additional support regarding email configuration, please contact the IT Service Desk at (334) 844-4944 or itservicedesk@auburn.edu.
Email System Requirements for Apple Mail:
All supported versions of MacOS (10.15 and later) support modern authentication. However, systems that were upgraded from previous versions may still be using an older configuration.
To update your Apple mail to use modern authentication, follow these instructions:
Note: These steps only apply to users who have Apple Mail configured to connect to Microsoft Exchange.
Email System Requirements for iOS Mail:
All supported versions of iOS (13 and later) support modern authentication. However, systems that were upgraded from previous versions may still be using an older configuration.
To update your iOS device to use modern authentication, follow these instructions:
Email System Requirements for Android:
Email System Requirements for Outlook:
If you use any of the following email clients to access Auburn email, no action is needed on your part:
Email System Requirements for Windows:
For questions or concerns regarding your email, please contact the IT Service Desk at (334) 844-4944.
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