The Office of Information Technology supports Microsoft Outlook as the university's preferred email application. 

To access email via the web:

• Current students and employees should visit outlook.office.com (shortcut is aub.ie/email). (Duo is required for student and employee email multi-factor authentication. Visit the DUO for Students and Employees article for Duo instructions.)
• Alumni and retirees should visit outlook.com/tigermail.auburn.edu. (Microsoft MFA is required for alumni and retiree email multi-factor authentication. Visit the MFA for Alumni and Retirees article for Microsoft MFA instructions.)

To access email on an iOS or Android mobile device using the Outlook app, follow the instructions below:

1. From the Google Play Store on your Android device or the App Store on your iOS device, search for "Microsoft Outlook". Install and open the app. 

2. Select "Add Account."

3. Enter your Auburn email address (username@auburn.edu) and select "Add Account."

4. Enter your Auburn password and select "Sign In." You'll then be prompted to authenticate.

5. You may be prompted to add another account, but you can select "Maybe Later."

6. You may be prompted to Enable Notifications, and you can select your preferred notification method.

Your Outlook app should load, showing your mailbox as the default view. It could take several minutes to load all mail, messages, and calendar appointments.

Within the Outlook app, there are options to:

• View your calendar at the bottom of the screen
• Search your emails by tapping the magnifying glass at the top on the screen
• View your email folders by tapping the circular account icon in the top left of the screen
• Create a new email message by tapping "New Mail" in the lower right of the screen

Removing your email account from the Outlook mobile app:

Removing your Microsoft 365 email account from the Microsoft Outlook mobile app on iOS or Android only deletes the account from your phone (i.e. a a good troubleshooting step to try if there are sync issues). Follow the steps below to remove the account from the Outlook mobile app, and then use the steps above to re-add the account.

1. From the Outlook mobile app, tap your profile icon in the top-left corner.

2. Tap the Settings gear icon in the bottom-left corner.

3. Under the Accounts section, select your Auburn Microsoft 365 email account.

4. Scroll to the bottom and tap Remove Account. Confirm by tapping Delete or Remove.

5. Follow the steps in the article above to re-add your account to the Outlook Mobile app.

For more information on downloading and using Outlook for iOS and Android mobile devices, visit the Microsoft sites listed below.

Related Links & Trainings:

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• Microsoft Outlook Mobile Site
• Microsoft Outlook Mobile - Video Tutorials
• Email Overview
• Email System Requirements
• Email on Mobile Devices and Tablets
• Email on Desktops and Laptops
• DUO for Students and Employees
• Microsoft MFA for Alumni and Retirees
• Email after Graduation or Retirement
• Cybersecurity and Email
• Email Sending Limits
• Email Alias
• Email Signature Generator
• Eligible User Policy