Endpoint Security and Cisco Secure Client

Endpoint security is the practice of securing desktops, laptops, and mobile devices from being exploited by malicious threats.  This is an important part of securing Auburn University data and access to Auburn data.  It is easy to believe that the average employee does not have data worth protecting, but this is far from true.  Data security is vital and protecting electronic resources is important whether you are at work or at home. 

Auburn secures data in many ways, including secure passwords, 2Factor authentication, DNS Security, antivirus software, and more.  

DNS Security – Cisco Secure Client

Throughout 2024, OIT migrated systems from the Cisco Umbrella Roaming Client to the Cisco Secure Client. Below are screenshots of how the Cisco Secure Client will appear if installed on a device: 

 

  Windows:

 

Mac:

 

Frequently Asked Questions:

I do not see Cisco Secure Client installed on my Auburn computer.  How do I request an install?
Contact the OIT Service Desk or your departmental IT Provider.

How will this affect my browsing?
It should not affect your browsing.  You would only notice a difference if you happened to browse to a site with malicious content. 

Will Cisco Secure Client block access to a legitimate website?
Cisco Secure Client might initially block access to new domains or websites to prevent potential malware from exploiting them to avoid detection. However, if these domains or sites are legitimate, they are reviewed and unblocked within 24 hours. If not, please report them to the OIT Service Desk.

How will I know if I attempt to access a website that Cisco Secure Client is blocking?
Depending upon your browser, you will see one of the following notifications:

    

    

How do I request a domain or site be unblocked?
All newly seen domains are automatically unblocked after 24 hours.   If you need quicker access to a domain, you may submit a request via the "Report an incorrect block" link on the block page.   Alternatively, you may request to have a domain put on the Allow List here: https://aub.ie/domainallowlist

Will Cisco Secure Client slow my computer?
No.  You should not notice a change to the speed of your computer.

Can I install Cisco Secure Client on my home or personal device?
Visit https://www.opendns.com/home-internet-security/ to learn more about options for personal use.

Who do I call if I need help or have questions?
Contact the OIT Service Desk or your departmental IT Provider.