How-To Add AU Brand to Scheduled Report Email


How to Add AU Branding to Your Scheduled ServiceNow Reports

In ServiceNow, you can create customized reports and schedule them to be sent to your or other users' email addresses. We will cover how to create these reports in another knowledge article. Below are instructions to demonstrate how to add Auburn University branding to your report's notification.

Step-By-Step

  1. Navigate to the Schedule Configuration.
  2. Complete the form to send to the appropriate users, scheduled time and custom message.
  3. To add the branding for this notification, all you have to do is add "[use:emaillayout]" anywhere inside the body of the message as seen below.
  4. Save it, and you are done.