Canceling a change can be required for many unforeseen circumstances and doing so is a very easy process. A change request can be canceled while the record is any state prior to the Implement state.
Step-by-Step Instructions
- Navigate to your change already in progress. You can do this by searching for the CHG####### number in the top-right global search. Alternatively, you could search for Change in the filter navigator, view all Open changes and find your change there.
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- Once you have opened your change record, click the hamburger menu on the top-left side of the navigation bar and click Cancel Change.
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- You will immediately see information messages that you have successfully canceled the change.
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It will also be reflected on the change itself in the "State" field.
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