It is very important that any software you use, such as Zoom, is patched and updated to the most current version. Zoom regularly provides new versions of the Zoom desktop client and mobile app to release new features and fix bugs.
*Note: Auburn-owned machines that are joined to Active Directory should be patched automatically. Additionally, if you sign in through auburn.zoom.us, you will not be required to perform updates.
Instructions for updating the Zoom app on Windows, iOS, Android, and MacOS devices can be found below, and additional information can be found on the Zoom Support site. For more information on securing your Zoom meeting, please see this Knowledge Base article.
Windows Desktop Client
- Sign into your Zoom desktop client.
- Click on your profile icon in the top right of the screen, and then click Check for Updates.
- If there is a newer version, Zoom will download and apply the update.
iOS Device
To turn on automatic updates for apps on your iOS device:
- Tap Settings.
- Tap App Store.
- Turn on App Updates.
Note: You can restrict updates to WiFi only by turning off Automatic Downloads while using Cellular Data.
To manually update apps on your iOS device:
- Tap the App Store app.
- Tap Today at the bottom of the screen.
- Tap your Profile icon in the upper right corner of the screen.
- Scroll down to see pending updates and release notes.
- Tap Update next to the app to update only that app, or tap Update All to update all apps.
Android Device
To automatically update apps on your Android device:
- Open the Google Play Store app.
- At the top right, tap the Profile icon.
- Tap Settings > Network Preferences > Auto-update apps.
- Select an option: (over any network to update apps using either WiFi or mobile data, or over WiFi only to update apps only when connected to WiFi).
To manually update apps on your Android device:
- Open the Google Play Store app.
- At the top right, tap the Profile icon.
- Tap Manage apps & device.
- Tap Manage.
- Select the app you want to update. Apps with an update available are labeled "Update available."
- Tap Update.
MacOS Desktop Client
- When you start the Zoom desktop client, the current version number will be at the bottom of the window.
- To check for updates, click zoom.us in the top left menu bar and click Check for Updates.
- If updates are available, you will see a screen with update details. Click Update to start the Zoom update installation.
- If you are on the most up-to-date version, you will see the following message. Click Done to access Zoom.
- When finished with updates, Zoom will restart and show the new version number.
- You can also check for updates after you have logged into your Zoom account via the desktop client.
- After signing in to the Zoom desktop client via SSO, click your profile icon in the upper right corner and click Check for Updates.
- If you are on the most up-to-date version, you will see the following message. Click Done to access Zoom.