It is very important that any software you use, such as Zoom, is patched and updated to the most current version. Zoom regularly provides new versions of the Zoom desktop client and mobile app to release new features and fix bugs.
*Note: Auburn-owned machines that are joined to Active Directory should be patched automatically. Additionally, if you sign in through auburn.zoom.us, you will not be required to perform updates.
Instructions for updating the Zoom app on Windows, iOS, Android, and MacOS devices can be found below, and additional information can be found on the Zoom Support site. For more information on securing your Zoom meeting, please see this Knowledge Base article.
Windows Desktop Client
- Sign into your Zoom desktop client.
- Click on your profile icon in the top right of the screen, and then click Check for Updates.
- If there is a newer version, Zoom will download and apply the update.
iOS Device
To turn on automatic updates for apps on your iOS device:
- Tap Settings.
- Tap Apps.
- Tap App Store.
- Toggle on App Updates.
Note: You can restrict updates to WiFi only by turning off Automatic Downloads while using Cellular Data.
To manually update apps on your iOS device:
- Tap the App Store app.
- Tap your Profile icon in the upper right corner of the screen.
- Scroll down to see pending updates and release notes.
- Tap Update next to the app to update only that app, or tap Update All to update all apps.
Android Device
To automatically update apps on your Android device:
- Open the Google Play Store app.
- At the top right, tap the Profile icon.
- Tap Settings > Network Preferences > Auto-update apps.
- Select an option: (over any network to update apps using either WiFi or mobile data, or over WiFi only to update apps only when connected to WiFi).
To manually update apps on your Android device:
- Open the Google Play Store app.
- At the top right, tap the Profile icon.
- Tap Manage apps & device.
- Under "Updates available," tap See details.
- Next to the app you want to update, tap Update.
- To update all your apps at the same time, tap Update all.
MacOS Desktop Client
- Sign into your Zoom desktop client.
- Click on your profile icon in the top right of the screen, and then click Check for Updates.
- If there is a newer version, Zoom will download and apply the update.
- If you are on the most up-to-date version, you will see the following message. Click Done to access Zoom.