Listserv Overview


Mailing Lists (also called Listservs) make it easy to send email to multiple recipients while sending the message only to one specific address. This allows the individuals in your campus group or organization to easily communicate with each other using a centralized list of email addresses.

Below you will find information on creating/requesting a new Listserv, managing a Listserv as a Listserv administrator, and adding/removing yourself to/from a Listserv. Should you have any questions or issues accessing your Listserv, contact the IT Service Desk at (334) 844-4944.

Creating a Listserv Emailing with a Listserv Managing a Listserv as an Administrator Adding/Removing Yourself To/From a Listserv

Creating a Listserv

New mailing lists can be created at the request of an Auburn University employee or student. To create a Listserv, the user who will be considered the administrator, or owner, of the Listserv should submit a Listserv Request. You can also navigate to the request form at aub.ie/listserv

Note: new Listserv requests may take up to three (3) business days to process.

Once created, the Listserv administrator will receive confirmation details including the Listserv name, password, and URL.

Emailing with a Listserv

Listserv members can email messages to the Listserv at LISTNAME@listserv4.auburn.edu (where LISTNAME is the name of the Listserv).

Only users who are members of the Listserv can send email messages to the Listserv and receive email messages from the Listserv.

Managing a Listserv as an Administrator

Listserv administrators can manage their Listserv at https://listserv4.auburn.edu/mailman/admin/LISTNAME (where LISTNAME is the name of the Listserv).

Note: AU VPN is required in order to access the Listserv from off campus.

Accessing the Listserv:

After navigating to the Listserv URL, enter your Listserv administrator password and click Let me in.

Listserv login screen

After logging in, administrators will see the Listserv General Options Section.

Listserv general options screen

From this page, there are several settings changes administrators can make to the Listserv, including fundamental list characteristics, descriptive information, and basic behaviors.

For any changes that are modified on the General Options page, scroll to the bottom and select the Submit Your Changes button for changes to take effect.

Listserv Administrators and Moderators:

There are two ownership roles associated with each mailing Listserv: List Administrators and List Moderators.

Multiple administrator email addresses can be entered on the General Options screen as shown below:

Listserv administrator email address screen

Multiple list moderator email addresses can also be entered on the General Options screen as shown below:

Listserv moderator email addresses screen

Listserv Email Message/File Attachment Size:

By scrolling to the end of the General Options page, administrators can change the email message size limits. Use 0 for no limit in size (the value entered includes total size for email message body and email file attachments). Edit your maximum limit preference, and click the Submit Your Changes button to save changes to email size limits.

Listserv email message size options

Listserv Configuration Categories and Other Administrative Activities:

From the top of the General Options page, Listserv administrators can access various Configuration Categories and Other Administrative Activities.

Listserv configuration categories and other administrative activities options

From Configuration Categories, click Membership Management to view a list of all members of the Listserv.

Membership Management option

To Tend to Pending Moderator Requests, click the option under Other Administrative Activities.

Listserv tend to pending moderator requests

From here, you can defer, accept, reject, or discard any held messages. Click Submit All Data to save changes.

Held moderator messages

Under Other Administrative Activities, administrators can also view a list of all archives associated with the Listserv by clicking Go to list archives.

Go to list archives

From here, you can click to view Listserv message archives by thread, subject, author, or date.

listserv archives

Logging out of the Listserv:

When you have finished accessing or making changes to your Listserv, click the Logout button from the General Options page.

listserv logout

Adding/Removing Yourself To/From a Listserv

If the administrator of the Listserv allows open subscribe/unsubscribe requests, users may add or remove themselves by sending an email request to the Listserv system.

1. To subscribe to a Listserv, a user should send an email from the email address they want subscribed to:

LISTNAME-join@auburn.edu (where LISTNAME is the name of the Listserv)

2. To unsubscribe to a Listserv, a user should send an email from the email address they want unsubscribed to:

LISTNAME-leave@auburn.edu (where LISTNAME is the name of the Listserv)

If the Listserv administrator does not allow users to openly subscribe or unsubscribe from the Listserv, users may contact the Listserv administrator by email to request to be added/removed. The administrator contact email address is LISTNAME-owner@auburn.edu (where LISTNAME is the name of the Listserv).