Quick reference guides with screenshots are available for various Teams Voice topics and scenarios. Click the corresponding hyperlink or button below to view the specific quick reference guides organized by category.

Quick Reference Guide Topics Include:

---

Teams Voice Basics

• Day 1 Guide (Getting Started)
• Initiate, Answer, and End a Call
• e911 Location Setting
• Dialpad and Multi-party Calls
• Listening to and Managing Voicemail

Teams Voice Settings

• Voicemail Configuration
• Call Answering Rules and Call Groups
• Manage Contacts
• Blocking and Managing Unwanted Calls
• Delegate Settings

Call Management

• Call Management - Hold and Transfer
• Blocking and Managing Unwanted Calls
• Call Management - Call Merge
• Call Management - Call Park

Call Queues and Shared Lines

• Voice Enabled Channels
• Voice Enabled Channel - Adding a Member

---