Ricoh Scanning on Campus


For assistance with TigerPrint by Ricoh, please contact the IT Service Desk by calling 334-844-4944, emailing itservicedesk@auburn.edu, or visiting our office located at 3010 RBD Library (3rd Floor). For more information about the IT Service Desk, please visit: aub.ie/servicedesk. (Note: the Library staff does not support student printing. You must contact the Service Desk for help or questions regarding student printing.)

Step 1: Log in to a Ricoh Printer + Copier Device

The Printer + Copier Ricoh devices located across campus have scanning capabilities, as shown below. A scan from the Ricoh Printer + Copier will be delivered to your email. There is no charge for a document scan using Ricoh Printer + Copiers.

TigerPrint Printer + Copier device

There are three ways to login at a printer + copier: 1) by tapping your mobile Tiger ID; 2) by entering your Auburn username and password; or 3) by entering your ID number (print release code; this number can be found in a Papercut email from a previous print job). Instructions for all three ways to login are shown below.

1. To login using your mobile Tiger ID, simply tap your phone up to the ID scanning device located below the printer screen, as shown below. You will immediately be logged in to the printer. 

TigerPrint Mobile ID login

2.  To login using your Auburn username and password, tap the screen on the printer + copier to wake up the screen. You will see a display to login using either your Auburn username and password or your ID number (print release code). To login using your Auburn username and password, tap 'Username and password.'

TigerPrint username and password option

3. Tap 'Username.'

TigerPrint enter username

4. Enter your Auburn username (do not include @auburn.edu) and tap 'Next.'

TigerPrint enter username and tap next

5. Enter your Auburn password and tap 'Log in.'

TigerPrint enter password and tap login

6. Alternatively, if you are logging in using your ID number (print release code), tap 'ID number.'

TigerPrint main screen ID number selection

7. Locate your print release code from your PaperCut email. Tap 'ID number' (print release code).

TigerPrint type ID number or print release code

8. Enter your ID number (print release code) and tap 'Log in.'

TigerPrint enter ID number and tap login

Step 2: How to Scan

1. Once logged in, tap 'Scan.'

Device functions selection

2. To scan, lift the copier lid, place your document on the glass, and close the lid. An example is shown below for scanning a portrait layout, 8.5 x 11 size sheet of paper. 

example of scanning a document on a Ricoh printer + copier

3. You will see the main Scanner screen that displays the email address where the scan will be delivered, as well as the email/scan subject and filename. From here, tap "Settings" to adjust various settings such as duplex mode (one-sided or double-sided), orientation, file type, and color vs. black and white.

main copy screen

4. Adjust settings, if needed, and tap "Start scanning." Be sure to tap "Logout" in the top-right corner after the scan is complete. 

Your scanned document will be delivered via email.

start scanning option

 

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