Sponsored and Temporary Accounts for Wireless and Computing


shortcutaub.ie/tempaccounts

 

Sponsored Accounts

Sponsored Accounts are available for individuals who need computing access but are not otherwise eligible as an employee, student, or contracted agent. These users must be sponsored by a university department, and there must be a direct relationship to the university's academic mission or business function. Alumni and/or employee spouses or dependents not directly involved in the university mission are not eligible.

 

To obtain a sponsored account, the sponsored individual must first be entered into the university system by Onboarding Center Services. Onboarding Center Services can be contacted at (334) 844-4386 or employeeID@auburn.edu.

Once the sponsored account has been set up, any other access needed should be requested through the sponsoring department's Administrative Computing Coordinator. For additional information or questions related to sponsored account access, please contact the OIT Accounts Administrator at account@auburn.edu.

Once an individual has the credentials for a sponsored account, they can access AU wireless, MyAccount, and additional AU resources as requested.

Temporary Account Request

Temporary Accounts are nonrenewable OIT accounts that allow short-term access to either Auburn's wireless network or access to OIT computing labs for vendors and other individuals having official business at Auburn University for a period not to exceed 30 days. 

Full-time Auburn University employees can create two types of temporary accounts:

1) A temporary account for immediate wireless access; temporary wireless accounts work only on the wireless network SSID: AU_Open. A temporary guest wireless account can only be accessed by 50 individuals at a time.

2) A temporary account for computer lab access (note that this type of temporary account provides wireless access and short-term access to OIT computing labs for vendors and other persons having official business at Auburn University for a period not to exceed 30 days). 

 

Creating a Temporary Account for Immediate Wireless Access (Visitor Account)

 

1. Temporary wireless accounts work only on the wireless network SSID: AU_Open. A temporary guest wireless account can only be accessed by 50 individuals at a time. To create a new temporary wireless account, navigate to the Temporary Guest Accounts site at aub.ie/tga.  

 

2. You should now see the main Temporary Guest Accounts page. To create a temporary account for wireless access, click on the "Request Immediate Wireless Access" WiFi icon on the left. You will be prompted to log in with your Auburn username and password.

Request Immediate Wireless Access screen

 

3. From the Guest Manager page, click on "Create Multiple Guest Accounts".

Create Multiple Guest Accounts screen

 

4. Select when the account should expire from the drop-down options, and click "Create Account". Temporary WiFi accounts can only be requested up to a 30-day duration.

Account expiration and create account screen

 

5. From the Finished Creating Guest Accounts page, the username and password to temporarily access WiFi on AU_Open will be displayed. These are the credentials that the guest user will enter when accessing the AU_Open wireless network.

Finished creating guest accounts screen

 

6. Once a temporary wireless account has been created, you can manage the account settings at aub.ie/tga by navigating to Request Immediate Wireless Access > Manage Guest Accounts. Any active accounts you have created will populate to the list. Click on the account to manage various options such as reset password, change expiration date, and remove (disable) account. You can also print account details from here.

Managing temporary guest accounts screen

 

Creating a Temporary Computer Lab Account

 

1.Temporary accounts for computer lab access provide wireless access and short-term access to OIT computing labs for vendors and other persons having official business at Auburn University for a period not to exceed 30 days. To create a temporary account for computer lab access, from the Temporary Guest Accounts page at aub.ie/tga, click the "Request Computer Lab Access" computer icon on the right.

Computer Lab Account screen

2. After clicking "Request Computer Lab Access," you will be redirected to the Temporary Guest Account request form. You will be prompted to log in to Auburn's ServiceNow Portal with your Auburn username and password if you were not previously logged in.

On the request form, enter the name of the person who will be using the temporary computer lab account, and select how many days the account will be active (30 day max).

Click the green Request button to submit your request. You will receive an email confirmation with the temporary computer lab credentials.

Temporary Guest Account request form