Student IT Survival Guide


shortcutaub.ie/itstudentguide

 

Welcome to Auburn University!

Click each button below to learn more about commonly-used IT resources for students at Auburn. 

Duo Mobile AU Network Student Printing Student Computer Recommendations Student Hardware Discounts Microsoft 365 Adobe Creative Cloud AU Access
 

Duo Mobile


Auburn University uses Duo Security as multi-factor authentication (MFA) to securely access various Auburn resources. Students can register for Duo at auburn.edu/duo. More information on Duo can be found in the Knowledge Base article Duo Mobile Overview: Multi-factor Authentication for Auburn University or aub.ie/duokb

AU Network


Auburn University offers wired and wireless networks across campus. More information about Auburn's network, including which wireless networks are available in residence halls, can be found in the Knowledge Base article Overview of Network and Wireless Connectivity at Auburn University or aub.ie/aunetwork

Student Printing


TigerPrint by Ricoh is a service that allows students to print files from anywhere to networked printers located across Auburn's campus. More information about TigerPrint can be found in the Knowledge Base article TigerPrint by Ricoh Overview or aub.ie/tigerprintkb.

Student Computer Recommendations


While Auburn University does not suggest any specific computers, certain academic units have recommendations based on various software programs that students will be running while in certain courses. More information about computer recommendations based on each college can be found in the Knowledge Base article Student Computer Specification Recommendations or aub.ie/computerrecs.

Student Hardware Discounts


Students are entitled to educational price discounts for computer hardware. More information about hardware discounts can be found in the Knowledge Base article Hardware Purchasing Discounts for Departments, Employees, and Students or aub.ie/hardware.

Microsoft 365


Auburn students have access to Microsoft 365 email and applications at owa.auburn.edu. More information on installing Microsoft 365 apps can be found in the Knowledge Base article An Overview of and Installing Microsoft 365 or aub.ie/officekb.

Adobe Creative Cloud


Students are eligible for an Adobe Creative Cloud subscription at no cost as long as they are actively enrolled at Auburn University. To request a free student subscription, visit adobe.auburn.edu.

More information on Adobe Creative Cloud can be found in these Knowledge Base articles:

AU Access


AU Access is where students connect to almost all online resources. A link to AU Access is located at the top right of the AU homepage, or go directly to auaccess.auburn.edu

AU Access is undergoing an upgrade during summer 2024. Instructions on navigating the new AU Access can be found in the AU Access Experience Upgrade Knowledge Base article. 


If you have any questions, please do not hesitate to contact the IT Service Desk by calling 334-844-4944 or emailing itservicedesk@auburn.edu. Additional information regarding the Service Desk can be found by going to: aub.ie/servicedesk.