TigerPrint: Mobility Print Windows Installation


For assistance with TigerPrint by Ricoh, please contact the IT Service Desk by calling 334-844-4944, emailing itservicedesk@auburn.edu, or visiting our office located at 3010 RBD Library (3rd Floor). For more information about the IT Service Desk, please visit: aub.ie/servicedesk. (Note: the Library staff does not support student printing. You must contact the Service Desk for help or questions regarding student printing.)

Mobility Print by Ricoh is the preferred printing method for students on Auburn's campus. To utilize Mobility Print, you must be connected to AU_WiFi or eduroam.

Follow these instructions for utilizing Mobility Print on a Windows device:

  1. Install the Ricoh Print Queue profile for your Windows device (phone, tablet, or laptop) by navigating to aub.ie/windowsmp. For more detailed instructions, please see below for Windows installation instructions.
  2. Locate the document to be printed on your device and select 'Print.' Select 'RicohPrinters (RIU-APP02) (Mobility)' as your desired printer and set your print settings (color or b/w, number of copies, single or double-sided, etc.) before submitting.
  3. Once your document is processed, you will receive an email with your release code. This code will be the same every time you print.
  4. To print your document(s),  you can login at one of the printers by either tapping your Mobile Tiger Card, by entering your Auburn credentials, or by entering your print release code. For further information on how to utilize the printers, please see Knowledge Base Article KB0012479.


Windows Installation Instructions

Follow the steps below to install and use Mobility Print by Ricoh on your Windows device.   

  1. After using the Aubie link aub.ie/windowsmp, you will be taken to the download screen for the Mobility Print installer.  The link will provide you with the installer that you need. Click "Download and run Mobility Print" to begin the process.

 

mobility print windows download screen

 

  1. The Windows mobility print installer will download. Click the file to open and run the installer package.

 

mobility print windows installer

 

3. Click “Finish” when the installation and PaperCut Mobility Print Client Setup Wizard completes.

 

mobility print finish screen

 

4. Go back to the link from step 1, and click "Connect and get my printers." You may see a notification that mobility print is fetching your printers.

 

When you view a list of your printers, you should now see the "RicohPrinters (RIU-APP02) (Mobility)" as a printer option.

 

Windows Mobility Print Connect and Get Printers Link

 

5. Print as you normally would, selecting “RicohPrinters (RIU-APP02) (Mobility)” as the printer.

 

6. In this example, we will print from Word.  While in Word, click the printer icon or click "File > Print." The print dialog box will appear and you will select "RicohPrinters (RIU-APP02) (Mobility)" as the printer.  Here you can edit the number of copies, double-sided vs. single-sided, and color vs. black and white. Once you have made your selections click “Print.”

 

mobility print example in word

 

7. You should receive an email from TigerPrint with a print release code.  You can use this code, your Auburn credentials, or your Mobile Tiger Card when logging in to a Copier + Printer or Printer. 

 

papercut email example

 

8. For more information on how to print, please reference our TigerPrint Knowledge Base article.

 

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