TigerPrint: Pricing, Payment, and Refunds


For assistance with TigerPrint by Ricoh, please contact the IT Service Desk by calling 334-844-4944, emailing itservicedesk@auburn.edu, or visiting our office located at 3010 RDB Library (3rd Floor). For more information about the IT Service Desk, please visit: aub.ie/servicedesk. (Note: the library staff does not support student printing. You must contact the Service Desk for help or questions regarding student printing.) 
 
Pricing Payment Refunds
 

TigerPrint Pricing
Black and White: Color:
Single-Sided (Simplex): $0.17 Single-Sided (Simplex): $0.50
Double-Sided (Duplex): $0.20 Double-Sided (Duplex): $0.70


Payment 

To utilize a Copier + Printer or Printer, a student must have funds uploaded to their Papercut account before they begin printing. To upload funds to a Papercut account, you can view this instructional video or follow these instructions:

    1. Navigate to tigerprint.auburn.edu and log in with your Auburn credentials.
    2. On the left-hand sidebar, click 'Add Credit.'
    3. Select the amount you would like to add and click 'Add Value.'

    4. After clicking 'add value,' you will be redirected to "authorize.net" to complete the transaction. Input your payment information, and click 'Pay Now.'
      Screen shot of entering credit
       

Refunds

If your job does not print or does not print correctly due to a machine malfunction while attempting to print, you have the option to request a refund from Ricoh. Note: Ricoh will NOT refund jobs printed to the incorrect printer.

Students have two options for requesting a refund:


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