Email settings for Android Devices


To configure your Android device for Auburn email using the native Android mail app, follow the instructions below (note that Android devices vary, but in general, these steps should be similar across devices). If the steps below differ from your Android phone, additional instructions can also be found in this Android Support Article.

Adding your Auburn email (Exchange account) to an Android device

1. Select the "Settings" app (gear icon).

android settings screen

2. Tap "Passwords & accounts." (Note: On some devices, this may be named "Accounts," "Passwords, passkeys & accounts," or "Users & accounts".)

android passwords and accounts screen

3. Tap "Add account."

android add account screen

4. Tap "Exchange."

android exchange screen

5. Enter your Auburn email address (username@auburn.edu) and tap "Next."

android email address screen

6. You will be redirected to an Auburn login page. Enter your Auburn password and tap "Sign In."

android email password screen

7. Accept the multifactor authentication when prompted.

8. You may see a Microsoft screen notifying you of permissions requested. Tap "Accept."

android email permissions screen

9. Tap "Done." Your Auburn email should now appear in the native Android mail app.

android email account completion screen

Removing your Auburn email (Exchange account) from an Android device

Note: Removing your Auburn email (Exchange account) does not cancel or delete the entire email account; it only removes it from your Android device. If you are experiencing syncing issues, often removing and readding the Exchange account will solve the sync issues.

1. On your Android device, tap Settings > "Passwords & accounts." (Note: On some devices, this may be named "Accounts," "Passwords, passkeys & accounts," or "Users & accounts".)

2. Tap your Auburn Exchange account.

Exchange account under settings on android device

3. Tap Remove account.

Remove exchange account in android settings

4. If you need to readd your Auburn email account after removing it (i.e. due to sync issues), repeat steps 1-9 at the beginning of this article.

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