Email is the official line of communication at Auburn University. For specific guidelines regarding user accounts that are eligible for email, please reference the Auburn University Eligible User Policy.
While the Office of Information Technology supports Microsoft Outlook as the university's preferred and recommended email application, below, you will find instructions for setting up email on an Android device using the Android native mail application.
Please note that as of May 2026, there are known issues with using the steps below to add your Exchange account through the Android native mail app. Users may receive an error to "check your account or switch to modern authentication." If you receive a similar error, it is recommended to use the Microsoft Outlook app to access email on an Android mobile device.
To configure your Android device for Auburn email using the native Android mail app, follow the instructions below (note that Android devices vary, but in general, these steps should be similar across devices). If the steps below differ from your Android phone, additional instructions can also be found in this Android Support Article.
Adding your Auburn email (Exchange account) to an Android device
1. Select the "Settings" app (gear icon).
2. Tap "Passwords & accounts." (Note: On some devices, this may be named "Accounts," "Passwords, passkeys & accounts," or "Users & accounts".)
3. Tap "Add account."
4. Tap "Exchange."
5. Enter your Auburn email address (username@auburn.edu) and tap "Next."
6. You will be redirected to an Auburn login page. Enter your Auburn password and tap "Sign In."
7. Accept the multifactor authentication when prompted.
8. You may see a Microsoft screen notifying you of permissions requested. Tap "Accept."
9. Tap "Done." Your Auburn email should now appear in the native Android mail app.
Removing your Auburn email (Exchange account) from an Android device
Note: Removing your Auburn email (Exchange account) does not cancel or delete the entire email account; it only removes it from your Android device. If you are experiencing syncing issues, often removing and readding the Exchange account will solve the sync issues.
1. On your Android device, tap Settings > "Passwords & accounts." (Note: On some devices, this may be named "Accounts," "Passwords, passkeys & accounts," or "Users & accounts".)
2. Tap your Auburn Exchange account.
3. Tap Remove account.
4. If you need to readd your Auburn email account after removing it (i.e. due to sync issues), repeat steps 1-9 at the beginning of this article.
Related Links:
- Email Overview
- Email System Requirements
- Email on Mobile Devices and Tablets
- Email on Desktops and Laptops
- DUO for Students and Employees
- Microsoft MFA for Alumni and Retirees
- Email after Graduation or Retirement
- Cybersecurity and Email
- Email Sending Limits
- Email Alias
- Email Signature Generator
- Eligible User Policy