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Once you have an Adobe Creative Cloud subscription and have logged into your Adobe account, you have the ability to install the Adobe Creative Cloud software on your desktop. Adobe Creative Cloud can be installed on multiple machines, but you can only be logged in simultaneously on two devices. If you are wanting to install Adobe Creative Cloud on a work computer that requires admin rights for installations, please see your Distributed IT Provider.
Below are the steps to download Adobe Creative Cloud software on a Windows or Mac computer.
1. Navigate to the Creative Cloud website. Click Download Creative Cloud located at the top of the page or at the bottom of the page. Double-click the downloaded file to begin installation (Windows: Creative_Cloud_Set-Up.exe).
Note: The Creative Cloud desktop app always installs in the default location. You cannot specify a different folder or drive.
2. Creative Cloud Installer will launch the installation process when you click Continue. This will open another window and you may be prompted to sign in and enter your Auburn email address to authenticate your account.
3. Creative Cloud will begin the installation process. You may be prompted to answer optional questions about your role and creative topic interests which you can choose to answer or skip.
4. Once installation is complete, you will see a Creative Cloud welcome screen. Click Done to access your Creative Cloud desktop.
5. From your Creative Cloud home page under Essential in your plan, you can click Install on any apps to install them on your computer.
6. Once apps are installed, they will appear on this page under Installed apps; simply click on the app name under Installed apps to open the app. You can also click Open next to the app name under the Essential in your plan section.
7. If you still have trouble downloading or installing, you can try using a Windows alternative download link found here.
1. Navigate to the Creative Cloud website. Click Download Creative Cloud located at the top of the page or at the bottom of the page. Double-click the downloaded file to begin installation (macOS: Creative_Cloud_Installer.dmg).
Note: The Creative Cloud desktop app always installs in the default location. You cannot specify a different folder or drive.
Note: If you are installing the Creative Cloud desktop app on macOS Ventura, Adobe strongly recommends that you keep the Creative Cloud login item enabled in your Mac's System Settings. Turning this option off also closes critical Adobe processes required to support features such as auto-updates, file syncing, and notifications. For more information, visit Adobe's site on enabling the Adobe Creative Cloud Login Items.
2. Follow the onscreen instructions to complete your installation. Double-click the red Creative Cloud Installer folder to install Adobe Creative Cloud.
You will then be prompted to click Open to access the installer and click OK for the installer to access files in your downloads folder.
3. Creative Cloud Installer will launch the installation process when you click Continue. This will open another window and you may be prompted to sign in and enter your Auburn email address to authenticate your account.
While Creative Cloud is installing, you may be prompted to answer optional questions about your role and creative topic interests which you can choose to answer or skip.
4. Once installation is complete, you will see a Creative Cloud welcome screen. Click Done to access your Creative Cloud desktop.
5. From your Creative Cloud home page under Essential in your plan, you can click Install on any apps to install them on your computer.
6. Once apps are installed, they will appear on this page under Installed apps; simply click on the app name under Installed apps to open the app. You can also click Open next to the app name under the Essential in your plan section.
7. If you still have trouble downloading or installing, you can try using a macOS alternative download link found here.
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