Have you forgotten your password?
1. If you have forgotten your Auburn University password, you can click on the "Forgot Password?" link on any page which requires you to log in. This link will take you to MyAccount, and if you have previously created self-help questions and answers, it will walk you through the process of resetting your password.
2. To reset your password after clicking "Forgot Password?", enter your Auburn username and Banner ID, and click the Next button. If you do not know this information, please call the IT Service Desk at (334) 844-4944.
3. On the next screen, you will have to correctly answer the security questions you have previously set up to verify your identity. Once you have answered the questions, click the Submit button. You will then be logged in to MyAccount, where you can reset your password.
If you need assistance, have not yet created your self-help questions and answers, or would like us to set a temporary password, please call the IT Service Desk at (334) 844-4944. The IT Service Desk will ask you a few questions to verify your identity, then set a temporary password, allowing you to log in to MyAccount and set a permanent password of your choice. If you cannot verify your identity, we ask that you visit our office on the 3rd floor of the RBD Library with a photo ID, or join the IT Service Desk Zoom Room with your photo ID.