Outlook: How to Update an Offline Address Book


This guide will show you how to download your Offline Address Book in Microsoft Outlook if there have been recent changes and you wish to see them immediately. An updated address book can also solve issues with calendar sharing or address conflicts.

1.  In Microsoft Outlook email, click on the Send/Receive tab located at the top of the Outlook toolbar. Next, click on the Send/Receive Groups tab. 
image of send/receive tab in Outlook

2.  Click Download Address Book.
image of send/receive groups tab in Outlook

3.  Make sure the check box is marked beside "Download changes since last Send/Receive" and the "\Offline Global Address List" is selected in the address book drop-down menu. In most cases these are set by default. Click OK. Depending on your version of Outlook, you may or may not be able to select "details". If you see an option for information to download, select Full Details.

 image of offline address book in Outlook