shortcutaub.ie/sharedemail
Departmental email accounts are set up as shared email accounts in most cases. Access to these accounts is permission based instead of by password. These shared accounts can be accessed in Outlook for Windows (classic and new), Outlook for Mac, the Outlook mobile app, and Outlook on the web.
Click the button below to view specific instructions for adding or removing a shared departmental email account in each Outlook application:
1. Launch Outlook.
2. On the File menu, click Account Settings and then select Account Settings from the list.
3. On the Email tab, select your Auburn account and then click Change.
4. Click More Settings.
5. In the new window, click the Advanced tab and click Add next to the additional mailboxes box.
6. Enter the shared email address and click on OK.
7. Click Apply, and close the window.
8. Close the Exchange Account Settings and Account Settings windows, and restart Outlook.
1. Select File > Account Settings > Account Settings > select the account to remove > click Remove.
Additional information can be found on Microsoft's Shared Mailbox (Classic Outlook) Support Page.
1. Launch Outlook.
2. Right-click your email address and click Add shared folder or mailbox.
3. Enter the shared email address and click Add.
4. The shared email account will appear under Shared with me folder. Click the folder to expand it.
1. Right-click the shared mailbox in the left navigation pane and click Delete shared mailbox.
Additional information can be found on Microsoft's Shared Mailbox (New Outlook) Support Page.
1. Launch Outlook.
2. Click the Tools tab on the top menu, and click Accounts.
3. In the Accounts window, select your Auburn Office 365 account.
4. Click the Delegation and Sharing button.
5. Click the Shared with Me tab.
6. In the "Open these additional mailboxes" window, click the plus sign (+) in the bottom left corner to add a mailbox.
7. Enter the shared email address in the search field. Select the shared email (mailbox) from the list of results, and click Add.
8. Close the Accounts window.
9. Your shared email mailbox will appear in the Outlook navigation pane.
1. Select Tools > Accounts > select the account with the shared mailbox > click Delegation and Sharing > on the "Shared with Me" tab, choose the shared mailbox you want to remove and click the minus (-) button to delete it.
Additional information can be found on Microsoft's Shared Mailbox (Mac) Support Page.
1. Open the Outlook app on your mobile device.
2. Tap Inbox in the top left corner.
3. Tap the Gear icon in the bottom left corner to open the Settings menu.
4. Under General, tap Accounts, Add Account, and Shared Mailbox.
5. Enter the shared email address, and tap Add Shared Mailbox.
6. Close the Settings window.
7. When you click on the Inbox, you will see icons for both your email and the shared email account.
1. Tap the round profile icon > tap Settings (gear icon) > tap Accounts > tap the shared mailbox and select Delete Account.
Additional information can be found on Microsoft's Shared Mailbox (Outlook mobile) Support Page.
1. Login to Outlook on the web at owa.auburn.edu using your Auburn email and password.
2. Click the round icon at the top right of the screen (it will either have your initials in it or your account picture).
3. Click Open another mailbox.
4. Enter the departmental email address in the new window, and click Open. If your account has been granted access, this will open the mailbox for the departmental account in another tab.
1. Right-click the shared mailbox in the left navigation pane and click Delete shared mailbox.
Additional information can be found on Microsoft's Shared Mailbox (Outlook on the web) Support Page.