SCORE - Critical Thinking Assessment

Instructions for Students Taking a HEIghten® Assessment (SCORE-Critical Thinking)

(Windows or Mac Operating Systems)

Print these instructions to refer to while taking the assessment. You will not be able to access the instructions online once you have started the assessment.


Please read through this entire document before beginning the assessment. For best results, do not complete test on smart phone or tablet!


The HEIghten assessments are intended to be taken in one continuous session of about an hour. Make sure that you are able to allocate the needed time during which you can work with as few interruptions as possible.

Preparing your Computer for the Test Administration

  1. Run a system check
    1. Go to
    2. Review the HEIghten assessment system requirements then select Check Readiness.
    3. You may be prompted to Authenticate User. Select Login Anonymously and then Continue. You do not need to enter a Username.
    4. Select Run System Check.
    5. Enter the information requested and select Run Check.
    6. Follow the instructions on the screen to correct any issues detected. .
  2. Download the ETS secure testing browser.
    1. If you are still on the System Check Results page, select Download and save the browser to your desktop


  1. If you are no longer on the System Check Results page, go to and select Get the ETS Online Testing Browser.
  2. Select Download and save the browser to your desktop

Note: Completing the system check and downloading the secure browser can be completed prior to your planned testing time.

If you encounter any problems, contact ETS Technical Support at 1-800-514-8491 or by email at Business hours are 8:00 A.M. to 6:00 P.M. (Eastern Time). If you need help outside of those hours, call 1-800-514-8491 and select the option for after-hours assistance.

Additionally, please e-mail if you encounter issues so we are aware and can follow up with you.