How to Solve Browser Caching Issues


How to Solve Browser Caching Issues

  1.  Browse in Private 

Follow the instructions below to open a private browser session and then navigate to the URL you would like to visit.

Chrome

Computer

Android

iPhone/iPad
  1. On your computer, open Chrome.
  2. At the top right, click More More and then New Incognito Window.
  3. A new window appears. In the top corner, check for the Incognito icon Incognito.

You can also use a keyboard shortcut to open an Incognito window:

  • Windows, Linux, or Chrome OS: Press Ctrl + Shift + n.
  • Mac: Press ⌘ + Shift + n.

 
  1. On your Android phone or tablet, open the Chrome app Chrome.
  2. To the right of the address bar, tap More More and then New Incognito tab.
  3. A new window appears. In the top left, check for the Incognito icon Incognito.

* If you see the below message, open the webpage in a normal Chrome tab.

 "Taking screenshots isn't allowed by the app or your organization."

 
  1. On your iPhone or iPad, open the Chrome app Chrome.
  2. Tap More More and then New Incognito Tab Incognito. A new Incognito tab opens.

 

 

Safari

Computer

Android

iPhone/iPad
  1. In the Safari appsafari on your Mac

 

  1. Choose File >
  2. New Private Window

 
  1. In Safari, tap the tabs icon (square overlapping another square) in the bottom-right corner.

 

  1. Swipe right until you see the Private tab.

 

  1. Tap the plus sign (+) at the bottom to open a new Private tab.

 

  

  1.  Clear your Cache or Cookies

Chrome

Computer

Android

iPhone/iPad
  1. On your computer, open Chrome.
  2. At the top right, click More More.
  3. Click History and then Delete browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Delete data.

 
  1. On your Android phone or tablet, open the Chrome app Chrome.
  2. At the top right, tap More More.
  3. Tap History and then Delete browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and site data" and "Cached images and files," check the boxes.
  6. Tap Delete data.

 
  1. On your iPhone or iPad, open the Chrome app Chrome.
  2. At the bottom, tap More More.
  3. Tap History and then Delete browsing data.
  4. Make sure there’s a check mark next to "Cookies, Site Data," and "Cached Images and Files."
  5. Tap Delete browsing data.

 

 

Safari

Computer

Android

iPhone/iPad
  • In the Safari app safari on your Mac, choose Safari > Settings, then click Privacy.
  • Click Manage Website Data.
  • Select one or more websites, then click Remove or Remove All.

 

 

 
  1. To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. 

 

  1. Select your timeframe and click Clear History. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
  2. To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.

 

 

  1.  Use an alternate Browser