If you check your mail from an email program that uses an older method of authentication, you will need to take one of two actions before Oct. 1, 2022, to ensure continued access to your Auburn email:
When enforcement begins in October, email clients using legacy authentication will stop working. For additional support around email configuration, please reach out to the OIT Service Desk.
All supported versions of macOS (10.15 and later) support modern authentication. However, systems that were upgraded from previous versions may still be using an older configuration. In this situation:
NOTE: These steps only apply to users who have Apple Mail configured to connect to Exchange.
All supported versions of iOS (13 and later) support modern authentication. However, systems that were upgraded from previous versions may still be using an older configuration.
To update your iOS device to use modern authentication, follow these instructions:
If you use any of the following email clients to access Auburn email, no action is needed on your part:
For questions or concerns regarding your email, please contact the IT Service Desk at 334-844-4944.