If you check your mail from an email program that uses an older method of authentication, you will need to take one of two actions before Oct. 1, 2022, to ensure continued access to your Auburn email:

• Reconfigure your email client (for clients that support modern authentication). Please review the information below about email clients that do support modern authentication and their specific configuration requirements. 
• Switch to another email client (for clients that don’t support modern authentication). Email clients that are not listed below do not support modern authentication. This will require users to switch to another email client that does support modern authentication.
  
  

When enforcement begins in October, email clients using legacy authentication will stop working. For additional support around email configuration, please reach out to the OIT Service Desk.

Apple Mail

All supported versions of macOS (10.15 and later) support modern authentication. However, systems that were upgraded from previous versions may still be using an older configuration. In this situation:

• Go to System Preferences > Internet Accounts. 
• Remove your Auburn account.
• Follow these steps to create a mail account.

NOTE: These steps only apply to users who have Apple Mail configured to connect to Exchange. 

iOS Mail

All supported versions of iOS (13 and later) support modern authentication.  However, systems that were upgraded from previous versions may still be using an older configuration.

To update your iOS device to use modern authentication, follow these instructions:

• Go to Preferences > Mail > Accounts.
• Remove your Auburn account. 
• Follow these steps to create a mail account.

Outlook

If you use any of the following email clients to access Auburn email, no action is needed on your part:

• Outlook for Windows 2016 and later
• Outlook for Mac 2016 and later
• Outlook for Mobile
• Webmail Links
  
  • Current Employees/Students - http://owa.auburn.edu
  • Alumni/Retirees - https://outlook.com/tigermail.auburn.edu

For questions or concerns regarding your email, please contact the IT Service Desk at 334-844-4944.