TigerPrint: Web Printing


For assistance with TigerPrint by Ricoh, please contact the IT Service Desk by calling 334-844-4944, emailing itservicedesk@auburn.edu, or visiting our office located at 3010 RBD Library (3rd Floor). For more information about the IT Service Desk, please visit: aub.ie/servicedesk. (Note: the Library staff does not support student printing. You must contact the Service Desk for help or questions regarding student printing.
 
Web Printing How to Utilize a Printer + Copier How to Utilize a Printer
 

Web Printing

Students have the option to print via the Papercut website, by navigating to tigerprint.auburn.edu - this is called Web Print. Here are the steps to upload a document for web printing:

  1. Log into Papercut with your Auburn credentials.
    screenshot of the papercut login page

  2. Select 'Web Print' from the left-hand menu.
    screenshot of the web print tigerprint screen

  3. Click 'Submit a Job'.
    screenshot of the submit a job tigerprint screen

  4. Indicate the number of copies you would like to print and click 'Upload Documents.'
    screenshot of the upload document tigerprint page

  5. Drag and drop your documents into the box where it says 'Drag files here' or click 'Upload from computer' to browse for your documents. Once you have uploaded the documents to print, click 'Upload & Complete.'
    screenshot of the upload and complete tigerprint screen

  6. Once your document is processed, you will receive an email with your Print Release Code. This code will be the same every time you print.
    example of the email a student will get with a print release code

  7. Print your document at either a Printer + Copier or at a Printer. (See below for instructions on how to use both options.)


How to Utilize a Printer + Copier


To utilize a Printer + Copier, a student must have funds uploaded to their TigerPrint account. To upload funds, please reference the Knowledge Base article TigerPrint: Pricing, Payment, and Refunds

Note: The Printer + Copiers are larger printers with copying functionality, as shown below. If you need to make copies, please see the Copying Knowledge Base Article.

TigerPrint printer + copier

There are three ways to login at a printer + copier: 1) by tapping your Mobile Tiger Card; 2) by entering your Auburn username and password; or 3) by entering your ID number (print release code). Instructions for all three ways to login are shown below.

1. To login using your Mobile Tiger Card, simply tap your phone up to the ID scanning device located below the printer screen, as shown below. You will immediately be logged in to the printer. Note: Mobile Tiger Card can only be used to login to printers. It cannot be used to pay for printing (you must upload funds at tigerprint.auburn.edu).

TigerPrint Mobile ID login

2. To login using your Auburn username and password, tap the screen on the printer to wake up the screen.. You will see a display to login using either your Auburn username and password or your ID number (print release code). To login using your Auburn username and password, tap 'Username and password.'

TigerPrint main screen

3. Tap 'Username.'

TigerPrint username selection

4. Enter your Auburn username (do not include @auburn.edu) and tap 'Next.'

TigerPrint username and next selection

5. Enter your Auburn password and tap 'Log in.'

TigerPrint username and password login selection

6. Alternatively, if you are logging in using your ID number (print release code), tap 'ID number.'

TigerPrint main screen ID number

7. Locate your print release code from your PaperCut email. Tap 'ID number' (print release code).

TigerPrint ID number login selection

8. Enter your ID number (print release code) and tap 'Log in.'

TigerPrint ID number login selection

9. You will see a screen that details how many print jobs you have pending. Tap 'Print all' to release all pending print jobs, or tap 'Print release' to choose certain documents to print in your queue.

If you tapped 'Print all', all of your pending print jobs will release.

TigerPrint device functions print all selection

If you tapped 'Print release', a listing of all pending print documents will appear. Tap the documents you wish to print (a check mark will appear beside the document), and tap 'Print.' Your print jobs will release.

TigerPrint print release selection

TigerPrint select print jobs

10. By tapping 'Device functions' on the screen, you will see your Papercut balance amount.

TigerPrint device functions selection

TigerPrint device functions print balance

11. If at any time you need to go back to a previous screen, tap the left arrow and not the Home icon.

TigerPrint back arrow selection

12. When you have finished printing, tap 'Log out' in the upper right corner of the screen.

TigerPrint logout

How to Utilize a Printer


To utilize a printer, a student must have funds uploaded to their TigerPrint account. To upload funds, please reference the Knowledge Base article TigerPrint: Pricing, Payment, and Refunds

Note: The printers are smaller printers without copying functionality, as shown below.

TigerPrint prepay printer

There are three ways to login at a printer: 1) by tapping your Mobile Tiger Card; 2) by entering your Auburn username and password; or 3) by entering your ID number (print release code). Instructions for all three ways to login are shown below.

1. To login using your Mobile Tiger Card, simply tap your phone up to the ID scanning device located below the printer screen, as shown below. You will immediately be logged in to the printer. Note: Mobile Tiger Card can only be used to login to printers. It cannot be used to pay for printing (you must upload funds at tigerprint.auburn.edu).

TigerPrint Mobile ID login

2. To login using your Auburn username and password, tap the screen on the printer to wake up the screen. You will see a display to login using either your Auburn username and password or your ID number (print release code). To login using your Auburn username and password, tap 'Username and password.'

TigerPrint main screen

3. Tap 'Username.'

TigerPrint username selection

4. Enter your Auburn username (do not include @auburn.edu) and tap 'Next.'

TigerPrint username and next selection

5. Enter your Auburn password and tap 'Log in.'

TigerPrint username and password login selection

6. Alternatively, if you are logging in using your ID number (print release code), tap 'ID number.'

TigerPrint main screen ID number

7. Locate your print release code from your PaperCut email. Tap 'ID number' (print release code).

TigerPrint ID number login selection

8. Enter your ID number (print release code) and tap 'Log in.'

TigerPrint ID number login selection

9. You will see a screen that details how many print jobs you have pending. Tap 'Print all' to release all pending print jobs, or tap 'Print release' to choose certain documents to print in your queue.

If you tapped 'Print all', all of your pending print jobs will release.

TigerPrint device functions print all selection

If you tapped 'Print release', a listing of all pending print documents will appear. Tap the documents you wish to print (a check mark will appear beside the document), and tap 'Print.' Your print jobs will release.

TigerPrint print release selection

TigerPrint select print jobs

10. By tapping 'Device functions' on the screen, you will see your Papercut balance amount.

TigerPrint device functions selection

TigerPrint device functions print balance

11. If at any time you need to go back to a previous screen, tap the left arrow and not the Home icon.

TigerPrint back arrow selection

12. When you have finished printing, tap 'Log out' in the upper right corner of the screen.

TigerPrint logout

 

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