For assistance with TigerPrint by Ricoh, please contact the IT Service Desk by calling 334-844-4944, emailing itservicedesk@auburn.edu, or visiting our office located at 3010 RBD Library (3rd Floor). For more information about the IT Service Desk, please visit: aub.ie/servicedesk. (Note: the Library staff does not support student printing. You must contact the Service Desk for help or questions regarding student printing.)
Mobility Print by Ricoh is the preferred printing method for students on Auburn's campus. To utilize Mobility Print, you must be connected to AU_WiFi or eduroam.
Follow these instructions for utilizing Mobility Print on a Windows device:
Windows Installation Instructions
Follow the steps below to install and use Mobility Print by Ricoh on your Windows device.
3. Click “Finish” when the installation and PaperCut Mobility Print Client Setup Wizard completes.
4. Go back to the link from step 1, and click "Connect and get my printers." You may see a notification that mobility print is fetching your printers.
When you view a list of your printers, you should now see the "RicohPrinters (RIU-APP02) (Mobility)" as a printer option.
5. Print as you normally would, selecting “RicohPrinters (RIU-APP02) (Mobility)” as the printer.
6. In this example, we will print from Word. While in Word, click the printer icon or click "File > Print." The print dialog box will appear and you will select "RicohPrinters (RIU-APP02) (Mobility)" as the printer. Here you can edit the number of copies, double-sided vs. single-sided, and color vs. black and white. Once you have made your selections click “Print.”
7. You should receive an email from TigerPrint with a print release code. You can use this code, your Auburn credentials, or your Mobile Tiger Card when logging in to a Copier + Printer or Printer.
8. For more information on how to print, please reference our TigerPrint Knowledge Base article.
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