Email on Desktops and Laptops


Email is the official line of communication at Auburn University. For specific guidelines regarding user accounts that are eligible for email, please reference the Auburn University Eligible User Policy.

The Office of Information Technology supports Microsoft Outlook as the university's preferred email application.

For Auburn University employees, the Outlook application should already be downloaded on your university-issued desktop or laptop. For questions or immediate assistance regarding Outlook email on university-issued computers, contact your Distributed IT provider or the IT Service Desk at (334) 844-4944.

IMAP, POP3, and SMTP protocols for email are disabled on Auburn University email accounts. These protocols pose a security risk and expose your account to vulnerabilities. Auburn does not support the use of third party applications requiring these protocols. When setting up your email account, users are required to use Microsoft Exchange/ActiveSync protocols. Click the button below to learn more about accessing email on Windows or MacOS desktops and laptops.

Email on Windows Devices Email on MacOS Devices


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