shortcutaub.ie/itstudentguide
Welcome to Auburn University!
Click each button below to learn more about commonly-used IT resources for students at Auburn.
Auburn University uses Duo Security as multi-factor authentication (MFA) to securely access various Auburn resources. Students can register for Duo at auburn.edu/duo. More information on Duo can be found in the Knowledge Base article Duo Mobile Overview: Multi-factor Authentication for Auburn University or aub.ie/duokb.
Auburn University offers wired and wireless networks across campus.
eduroam: The preferred wireless network for students, faculty, and staff to use on Auburn's campus is eduroam. At Auburn, eduroam is available in academic and administrative buildings, as well as in the on-campus residence halls.
To connect to eduroam, you will use your full Auburn email (username@auburn.edu) and password. Additional information and instructions on connecting to eduroam can be found in the Knowledge Base article at aub.ie/eduroam.
AU_ResHalls: AU_ResHalls is the wireless network that should be used to connect devices such as gaming consoles, streaming devices, and home automation devices. AU_ResHalls is available in all on-campus residence halls (Note: 160 Ross, 191 College, and The Union are considered off-campus AU Housing and are not included in the on-campus residence hall wireless service).
Instructions for connecting to AU_ResHalls can be found in the Knowledge Base article at aub.ie/reshalls.
TigerPrint by Ricoh is a service that allows students to print files from anywhere to networked printers located across Auburn's campus. More information about TigerPrint can be found in the Knowledge Base article TigerPrint by Ricoh Overview or aub.ie/tigerprintkb.
While Auburn University does not suggest any specific computers, certain academic units have recommendations based on various software programs that students will be running while in certain courses. We recommend ensuring all devices are running the most recent and up-to-date version of operating systems available for your device. More information about computer recommendations based on each college can be found in the Knowledge Base article Student Computer Specification Recommendations or aub.ie/computerrecs.
Students are entitled to educational price discounts for computer hardware. More information about hardware discounts can be found in the Knowledge Base article Hardware Purchasing Discounts for Departments, Employees, and Students or aub.ie/hardware.
Auburn students have access to Microsoft 365 email and applications at owa.auburn.edu. Once enrolled, students have access to download Microsoft 365 apps. More information on installing Microsoft 365 apps can be found in the Knowledge Base article Installing Microsoft 365 Apps or aub.ie/officekb.
Students are eligible for an Adobe Creative Cloud subscription at no cost as long as they are actively enrolled at Auburn University. To request a free student subscription, visit adobe.auburn.edu.
More information on Adobe Creative Cloud can be found in these Knowledge Base articles:
AU Access
AU Access is where students connect to almost all online resources. A link to AU Access is located at the top right of the AU homepage, or go directly to auaccess.auburn.edu.
Instructions on navigating AU Access can be found in the AU Access Experience Overview Knowledge Base article.
If you have any questions, please do not hesitate to contact the IT Service Desk by calling 334-844-4944 or emailing itservicedesk@auburn.edu. Additional information regarding the Service Desk can be found by going to: aub.ie/servicedesk.