Outlook: How to Add a Safe Sender


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Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. Users can add contacts to the Safe Senders list to confirm that they will always receive messages from those contacts in their inbox. Email messages from safe senders are never moved to the Junk Email folder. Additional information can be found on Microsoft's Safe Senders List Support Page.

Click the button below to view specific instructions for adding contacts to the Safe Senders List in each Outlook application:

Outlook for Windows (Classic) Outlook for Windows (New) Outlook for Mac Outlook on the Web

Outlook for Windows (Classic)


1. Launch the Outlook app on your Windows device. 

2. On the Home tab, in the Delete grouping on the toolbar, click the Block Sender icon, and then click Junk E-mail Options. (You can also right-click on the email to access the Block Sender icon and Junk E-mail Options.)

Junk email options in Outlook classic desktop

3. On the Safe Senders tab, click Add. Enter the email address of the user you wish to add as a Safe Sender, and click OK.

Add Safe Sender in Outlook Classic Desktop App

4. Your contact's email address will now appear in the Safe Senders box. Click Apply and OK to close the window.

Outlook for Windows (New)


1. Launch the Outlook (New) app on your Windows device. 

2. Click Settings (gear icon) > Mail > Junk email. Under Junk email, scroll down to Senders. Click + Add Safe Sender, enter the email address of the user you wish to add as a Safe Sender, and click OK.

Add Safe Senders in Outlook New or Web

3. Your contact's email address will now appear in the Safe Senders list. Click Save and close the window.

Outlook for Mac


1. Launch the Outlook app on your Mac.

2. Open the sender's email. Right-click their name/email address on the "From", "To", "Cc", or "Bcc" line. Click Open Outlook Contact.

Safe sender in Outlook for Mac Open Outlook Contact

3. Click Add to Contacts. By adding the sender's email address to your Contacts list, it will keep the sender's emails from being filtered to the Junk folder.

Safe Senders Outlook for Mac Add to Contacts

Outlook on the Web


1. Login to Outlook on the web at owa.auburn.edu using your Auburn email and password.

2. Click Settings (gear icon) > Mail > Junk email. Under Junk email, scroll down to Senders. Click + Add Safe Sender, enter the email address of the user you wish to add as a Safe Sender, and click OK.

Add Safe Senders in Outlook New or Web

3. Your contact's email address will now appear in the Safe Senders list. Click Save and close the window.