Auburn University Human Resources Development has two training courses available for Microsoft Teams Voice: Microsoft Teams Essentials at Auburn University and Microsoft Teams Advanced: Building on the Essentials. These courses can be taken from the ElevatED portal in AU Access.

The videos from the training courses can also be accessed below.

Microsoft Teams: Overview and Chat (28 minutes; intended for all audiences)

Microsoft Teams: Meeting Essentials (28 minutes; intended for all audiences)

Microsoft Teams: Advanced Meeting Features (19 minutes; intended for high-level meeting hosts)

Microsoft Teams: Collaboration (23 minutes; intended for all audiences)

Microsoft Teams: Team Ownership and Maintenance (14 minutes; intended specifically for team owners)

Microsoft Teams: Teams Voice Essentials (36 minutes; intended for all audiences)

Microsoft Teams: Teams Voice for Advanced Users (38 minutes; intended for those managing multiple lines and with delegation needs)

Microsoft Teams: Shared Lines and Call Queues (7 minutes; intended for those working in shared line or call queue situations)