eduroam uses strong, modern encryption and authentication standards and is more secure than most public WiFi hotspots.
When using the internet at an eduroam location, keep in mind that the local site’s security controls still apply. For example, firewall settings or access to certain services may differ from what you experience on Auburn’s campus.
eduroam Security Best Practices and FAQs
1. Do not enter your eduroam credentials into a web page when trying to connect to wireless. eduroam does not use web-based logins, captive portals, or splash pages for authentication. If a network claiming to be eduroam asks you to sign in through a browser, do not continue.
Related resources:
2. Does eduroam use a captive portal for authentication?
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- No, eduroam uses 802.1X authentication, not browser-based login pages. If you are prompted to log in through a web page, that is not the normal eduroam authentication process and you should not enter your credentials.
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3. Only connect to eduroam when it appears as a secured network. Look for the lock icon in your device's WiFi settings (see screenshot below). A lock icon indicates encryption is in use, but you should still be cautious of unexpected prompts, certificate warnings, or requests to re-enter credentials.
4. eduroam should behave consistently wherever you use it.
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- Connecting to eduroam should feel similar whether you are on Auburn's campus or visiting another participating institution. If eduroam suddenly asks for new credentials, prompts you to accept a certificate, or displays unexpected security warnings, do not proceed. Cancel the connection, and contact the Auburn University IT Service Desk.
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5. Need help? Contact the Auburn University IT Service Desk.
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- Phone: (334) 844-4944
- The IT Service Desk can confirm the correct eduroam settings, help verify whether a location is legitimate, and engage the network team if needed.
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