Home directories are hosted on a Dell EMC Isilon NAS storage. The Isilon provides snapshots for up to two weeks. Snapshots are seen as Previous Versions in Windows Explorer. 

You will have two options: Open and Restore. Please note that not all Windows setups will allow Restore.

• Restore: will replace the current file/directory and depending on when you made the last change, you could lose recent changes.
• Open: you can open the previous version on a new window and copy and paste the file or directory to a temporary place.

To view and recover previous versions of your files/directories, follow the next steps.

• Make a temporary folder (ex: temp).
• Right-click on the folder that contains the file of the folder to recover and select Properties.
• A new properties window will open.
• Click on the Previous Versions tab.
• The Folders Versions section will take a moment to populate.

• Navigate to the date and time frame you would like to access.
• Click on the file/folder to restore, then click on either Open or Restore.
• Restore: Click on restore, then on the confirmation. Wait for the software to restore the file/folder.
• Open: A new window will open. You can copy and paste the files/directories you need to recover to your temporary folder. After verifying you have found what you need, replace the current folder/file.
• Delete the temporary folder.

If you are having any issues with the steps listed above, or for additional assistance with recovering files from ausamba, please submit an incident ticket to the IT Service Desk or call (334) 844-4944. The IT Service Desk will assign the ticket to the Infrastructure, Virtualization, and Storage team.