This document will point you to all the tools available to you to make working away from campus easier. Subscribe to this knowledge-base article to be notified of new/updated information.
Tools (See Below):
- Cisco VPN Client - (DUO Required) Secure Connection to AU Campus. This is needed to access any on-campus file servers, restricted resources, and certain Banner Functions
- Email - (DUO Required) Office 365 - via web browser http://owa.auburn.edu/
Services (See Below):
- Box - (DUO Required) File Backup and Sharing Service, Unlimited Cloud Storage
- One Drive for Business - File Backup and Sharing Service, 1TB Cloud Storage
- H:\ Drive - AU Samba File Share
- Microsoft Teams (Formerly Skype for Business) Chat with individuals or teams. Includes Video Conferencing.
- Zoom Video Conferencing - Audio/Video Conferencing
- Panopto - Record your class to be posted to Canvas
- SIML Ring Service (Telecommunications) - Have your office phone forwarded to your cell phone. (Must be a local phone number)
- Call Forwarding - Forward Office calls to a local phone number
- Office 365 - Office Web Applications - Use Microsoft Apps in a browser.
- DUO - Multi-Factor Authentication - Duo will be required to access Email, Box, Restricted Banner Functions, Accessing AU Network File Shares (H:\ Drive) and VPN
Cisco VPN Client
- Download the Cisco Anyconnect VPN Client at https://auburn.edu/auinstall
- Setup Instructions: https://auburn.service-now.com/it?id=sc_cat_item&sys_id=47f6edc7db96f2002fb0fba9bf96191c
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- Access email at http://owa.auburn.edu
- Username: username@auburn.edu
- Password: Your Auburn Password
- Duo will be required when off-campus
Box
- Access Box at http://auburn.box.com
- Instructions: https://auburn.service-now.com/it?id=sc_cat_item&sys_id=2c195839dbdd53c0965cf9b9af96197f
Microsoft Teams
- Access Microsoft Teams at https://teams.microsoft.com
- You can use it in any HTML5 capable browser or download the app for your Computer, Tablet, or Smartphone
- Allows you to chat with anyone on-campus (Skype for Business)
- Includes Video/Audio Conferencing
- COSAM IT can setup Teams for you to chat within any group. Email COSAMHD@auburn.edu to request a Team
H:\ Drive - AU Samba
- Instructions: https://auburn.service-now.com/it?id=kb_article_view&sysparm_article=KB0000084
- VPN will be required for off-campus access
Zoom Video Conferencing
- Access Zoom at https://auburn.zoom.us
- Instructions: http://wp.auburn.edu/biggio/zoom/
- Integrate Zoom with Canvas: http://wp.auburn.edu/biggio/zoom/integrate/
- Devices Supported: iOS, Android, Windows, Mac
- Supports up to 300 users for default AU accounts.
- Add Zoom to Outlook easily create virtual meetings: https://support.zoom.us/hc/en-us/articles/200881399-Microsoft-Outlook-Plugin
- You can request a license from the Biggio Center to support up to 500 users.
Panopto
- Instructions: http://wp.auburn.edu/biggio/panopto/
Simultaneous Ring Service (Telecommunications)
- This service can be set up by AU OIT Telephone Support
- Any calls received by your office phone will automatically ring a cell phone
- You can call a special phone number to enable or disable this service
- COSAM EMPLOYEES ONLY: Email COSAMHD@auburn.edu to request this service.
- AU EMPLOYEES: Create a service request to the Telephone Service Request.
Call Forwarding
- Here are the steps:
- On a Polycom phone, go to FORWARD feature
- Select line number you want to forward
- Chose Select
- You’ll see the word ( disabled) which means the feature is turned Off- Hit Select
- You’ll see a screen which will have the word Contact with a blank field. Enter the phone number as you would dial it
Example- non-local number 9, area code plus seven-digit phone number. (9 270 988 3575) - Select Enable
The feature will now be turned on. An arrow will be
pointing to your phone number on your phone with forward messages in the upper right corner of the phone screen
Office 365
- Access Office 365: https://portal.microsoftonline.com
- Access your Office Web Apps in a browser
- Download a copy of Office to your device
Duo - Multi-Factor Authentication
- Instructions: https://duo.auburn.edu
- We recommend you setup multiple access points. Ex. Smartphone, iPad, Home Phone, or Work Phone numbers
- Setup the DUO Mobile app on your Smartphone or Tablet for easy access